Bénin emergency numbers: official ARCEP hotlines updated
To streamline citizen access to critical services, the Autorité de Régulation des Communications Électroniques et de la Poste (ARCEP) in Bénin has released an updated directory of short emergency and assistance numbers. This initiative aims to ensure quick and reliable connections to essential public services, health care, and national security agencies.
Below is the full, structured list of short numbers to keep on hand for emergencies, government services, and specialized assistance.
Emergency, health, and public safety
- 112 — SAMU-BENIN (Medical emergencies)
- 116 / 117 — Republican Police
- 118 — Fire Department
- 160 — Child Protection Brigade
Government ministries and institutions
- 105 / 130 — Ministry of Digital Affairs and Digitalization
- 113 — Ministry of Industry and Trade
- 115 / 155 — Office of the President of the Republic
- 133 — General Directorate of Taxes
- 136 — Ministry of Health
- 138 — Ministry of Social Affairs and Microfinance
- 166 — Ministry of the Interior and Public Security
Environment, protection, and specialized services
- 114 — National Institute for Women
- 144 — Beninese Agency for the Environment
- 145 — Directorate-General for Water, Forests, and Hunting
- 150 — Personal Data Protection Authority
- 191 — African Parks Network
- 198 — Operation Mirador
Digital agencies and regulatory bodies
- 110 / 135 — National Agency for Information Systems and Digital (ASIN)
- 131 — ARCEP-BENIN
- 137 — ANPPDT
Major infrastructure, projects, and energy
- 119 / 181 — WAPCO
- 141 — Integrated Project Management Unit (UIGP) / MCVT
- 170 — Autonomous Port of Cotonou
- 190 — FNEC
International organizations
- 132 — UN-Bénin
- 189 — World Food Programme (WFP)
